Case Study · Aging & Family Care

Kindred. Care, organized. Families, connected.

Kindred is a private digital workspace where families coordinate the care of an aging parent. MissionWare Labs designed and built it so professional caregivers and aging-services organizations could offer it to their clients as a value-add — bringing structure, privacy, and warmth to one of life's hardest transitions.

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Family using Kindred to coordinate care for an elderly loved one
Partner
Kindred
Sector
Aging & Family Care
Engagement
Design → Build → Ongoing Support
Scope
Product Design · Engineering · Care Coordination · Long-term Support
The Challenge

Care for an aging parent lives in a dozen places at once.

Group texts. Sticky notes on the fridge. A folder of insurance cards in a drawer nobody can find at 9pm on a Sunday. When a parent's needs grow, families are forced to invent a coordination system from scratch — and the people most able to help (siblings, doctors, caregivers, neighbors) are the ones most often left out.

Professional caregiving organizations saw the same pain across every client they served. They wanted to offer families a tool that respected privacy, made handoffs smooth, and felt as warm as the care they provided in person. But building that software was out of reach.

Kindred shared family caregiving dashboard
What We Built

One private workspace — for the whole circle of care.

Shared calendar

Medical visits, household services, transportation, and respite in one timeline everyone can see.

How I feel today

A daily check-in for mood, energy, and pain — so patterns emerge and no one has to guess.

Health records

Medications, conditions, allergies, and visits in one place for smooth handoffs.

Care providers

Doctors, specialists, agencies, and services with contact details and who they care for.

Documents & legal

Insurance cards, care plans, wills, POA, and directives — privately stored with expiration tracking.

Family chat

A workspace channel plus direct messages so updates never get lost in a group text.

Kindred lets us offer families the kind of digital backbone we could never have built ourselves.

A Kindred partner organization
1

A product families actually open

Designed with care professionals to fit how real families talk, plan, and worry.

2

Privacy from the ground up

Role-based access, workspace invitations, and secure storage — sensitive details stay in the right hands.

3

Built to grow

Designed to support one family or thousands, with the same privacy and warmth at every level.

Building something for the people you serve?

If your organization is mission-driven and needs world-class software, tell us about the problem you're trying to solve.